Quote:
Originally Posted by rnewste
woodchuck,
I just ordered 6 items today from (guess who?) Jung's Seeds. I was charged $4.95 for handling and shipping. The way I look at it, someone has to go pull my 6 items from the stockroom, print up a shipping label plus an invoice, process my credit card payment, package up the items in a box, call UPS to pick up the package, email me with shipping / tracking information, incur an obligation if the shipment gets lost to replace it for me, and oh, by the way, actually pay UPS to deliver the items.
When you ask me if I would be willing to do all that for a $4.95 shipping and handling fee, "forget-about-it"!! I have no complaint about this charge as far as I am concerned.
Ray  |
Someone was willing to pack up 40 lbs. of Tomato-tone and ship it for $5.95
I've worked in mail order.
Honesty is the best policy.
No doubt all those costs need to be covered.
Price the product and shipping honestly.
If the fee is for more than just shipping, say so, not all do that.
Prompt service, quality, volume and a reasonable shipping cost are the keys to long term success.
~Woodchuck