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janezee · March 20, 2012

I was still waiting yesterday, and finally shot them an email asking what was up. This is the reply. There are 3 items in my order.

" Dear Jane,
Due to an issue with the manufacturer the item will not be available for shipment until 05/01/12.

We apologize for any inconvenience"

No mention of WHICH item. No notice of this until I asked. I'd say they need to pay some attention to customer service, as well as their web site.
Grrrrrrrrrrrrrrrrrrrrrrrrrrrr

Update:

" Dear Jane,
The Tomato - Tone 20 Pounds is on a back order."

OMG, are they kidding me!!!!!

March 20, 2012	#94
janezee Tomatovillian™ Join Date: Dec 2011 Location: Whidbey Island, WA Zone 7, Sunset 5 Posts: 931	I was still waiting yesterday, and finally shot them an email asking what was up. This is the reply. There are 3 items in my order. " Dear Jane, Due to an issue with the manufacturer the item will not be available for shipment until 05/01/12. We apologize for any inconvenience" No mention of WHICH item. No notice of this until I asked. I'd say they need to pay some attention to customer service, as well as their web site. Grrrrrrrrrrrrrrrrrrrrrrrrrrrr Update: " Dear Jane, The Tomato - Tone 20 Pounds is on a back order." OMG, are they kidding me!!!!! Last edited by janezee; March 20, 2012 at 04:20 PM. Reason: Update: