I was wondering if you would go through Facebook to solve the problem. I never use Facebook either and would have done exactly the same thing of informing the credit card company. Even if he is overwhelmed one can post something on a website to indicate that there is a problem and not accept any more orders. You can't be the only one being ignored at the moment. It is too bad since I agree about trying to help smaller independent businesses and your posting could have done much to bring him extra business if resolved in a timely manner. Let's hope there is a really good reason for all this!
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