That is quite impressive. Not only were they willing to correct their error, but they also are able to accommodate the goodwill of the customer in applying the "correction" to a future order.
Definitely sounds like a company I'd like to do business with.
Thanks for the reference Linda!
Lee
__________________
Intelligence is knowing a tomato is a fruit.
Wisdom is knowing not to put one in a fruit salad.
Cuostralee - The best thing on sliced bread.
|