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Old January 27, 2022   #19
AhSum89
Tomatovillian™
 
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Join Date: Apr 2021
Location: Pacific Northwest
Posts: 8
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Quote:
Originally Posted by R2rusmc View Post
I placed a huge order ($180) with this company last week, mostly tomatoes but some other seeds as well.

Why I say sketchy?

1. Took my money immediately (as expected) yet my order account still even a week later shows as being UNPAID.

2. No emailed order confirmation except from PayPal for payment.

3. I called the provided number to make sure they are aware the order is paid in full and get a generic voicemail. I ask for a return call, nothing.

4. Followup email with image from website showing them listing me as unpaid and image from PayPal showing I’ve paid. No response, not even an auto response to acknowledge receipt.

Complete failure in communication is no way too run a business.
I've had a similar experience also. Combing through the comments in his facebook group (Heirloom Tomato Seeds And Pictures), it sounds like we're not the only ones. Average time it seems from paying to receiving goods is just over a month or so.

I put in another order just after new years, and finally got a confirmation email yesterday. Does seem legit, just REALLY slow.
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