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Old January 22, 2013   #13
bower
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Join Date: Feb 2012
Location: Newfoundland, Canada
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In the case of a packet of seeds, since the postage cost is almost as much as the item, the proper thing for a vendor to do is to credit your account with a refund or replacement on your next order, ie a free pack of seeds, that can be shipped with your next order at no additional cost.

That way they show respect for the customer's honesty in good faith, continue the business relationship, but don't also take on replacement costs in excess of your lost value.
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