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Old April 9, 2020   #8
MikeT_PDX
Tomatovillian™
 
Join Date: May 2006
Location: Portland, Oregon
Posts: 17
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The worst, most unprofessional customer service I've ever encountered. Their response to my complaint about slow shipping turnaround time (verbatim from their email):

Every other seed company is dealing with the same high volume sales as many people are growing gardens in their backyards in case of a food shortage.

Many seed companies have shut down because of the coronavirus pandemic.

We give customers the option to add Expedited Service to the order if they need the seeds shipped out quickly, which you didn’t do.

You were made aware of the 3 to 10 business days when you placed the order, so don’t complain.

With your tone of voice and response, you are probably one of those pot-smoking liberal democrats from Oregon who complains about everything and blames everyone for their wrongdoings!

Customer Service



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