? About Texas Tomato Cage

HoosierDaddy · May 26, 2016

Is Texas Tomato Cage still in business, busy, gone or worse bankrupt?
I've not received an order confirmation even though payment was processed. My email request for order update to TTC has gone unanswered. I called TTC and no answer and their voicemail is full and no message can be left.

I ordered their tomato cages based on recommendations from this forum. It's been three weeks with no order confirmation. Trying to find out if they are busy or took my money and ran. I hope busy is the real answer.

Worth1 · May 26, 2016

Quote:

Originally Posted by HoosierDaddy

Is Texas Tomato Cage still in business, busy, gone or worse bankrupt?
I've not received an order confirmation even though payment was processed. My email request for order update to TTC has gone unanswered. I called TTC and no answer and their voicemail is full and no message can be left.

I ordered their tomato cages based on recommendations from this forum. It's been three weeks with no order confirmation. Trying to find out if they are busy or took my money and ran. I hope busy is the real answer.

That is a long time to wait.
They aren't thieves I hope something hasn't gone wrong.
Has the money been withdrawn from you account?

Worth

My Foot Smells · May 26, 2016

ha ha. no they did not take your $$$ and ran. small op in del rio, they will get it to you. waited a while one time and they always come through. they make in mex now and keep production to minimum and often back logged. despite recognition, still mom & pop - actually talk to the girl pictured on web site. back side of busy and think only ship 2x week.

nice ppl, but figure ain't no reason to be in big hurry waaaay down in del rio, seasonal bidness, and sippin' on sweet tea has relevance. further south in texas you go, the slower things move, esp. when you cross the border.

enjoy your cages.

Worth1 · May 26, 2016

Someone else ordered mine for me some time ago and it was in the winter.
I am glad they are just running at normal pace.

Been to Del Rio many times but not since NAFTA.
Worth

Hoosier_Daddy · May 31, 2016

Guess I ordered from them at a busy time of their year. No response to two different email addresses. No answer of their telephone. Voicemail is full, can't leave a message.
While I was looking forward to trying their cages, it is not meant to be and I am now in contact with the credit card company for a refund.

My Foot Smells · May 31, 2016

Shipping UP TO 20 DAYS

WEATHER SHIPPING DELAY!

This was listed on their website today. They got some rain down there and while that doesn't sound like anything special, there ain't nothing growing to sop it up and very prone to floodin'.

I've ordered three times through TTC and they have delivered. I once too had a big shipping delay and remember they weren't big on all this new technology - but they did arrive.

Your order is probably the next batch out. Think I would hold my horses and give it time. Your CC will oblige cancellation at later date if for some odd & unknown things don't pan out.

Patience is a virtue? Telling ya' though, things don't move fast down del rio. Think that town was in "No Country for Old Men," sleepy border town.

Good Luck

Worth1 · May 31, 2016

It was in No Country For Old Men, one of my favorite movies.

Deborah · May 31, 2016

Hoosier Daddy has to be the funniest user name ever!

HoosierDaddy · June 7, 2016

My credit company tried to get my order going but in the end they even gave up and gave me my money back.

Leason learned. Don't try to buy these at peak season.

I'll try again this late fall for 2017 use. Maybe Texas Tomato Cages won't be overwhelmed at that time.

Worth1 · June 7, 2016

Quote:

Originally Posted by HoosierDaddy

My credit company tried to get my order going but in the end they even gave up and gave me my money back.

Leason learned. Don't try to buy these at peak season.

I'll try again this late fall for 2017 use. Maybe Texas Tomato Cages won't be overwhelmed at that time.

Well I dont know what the deal is.
For one it can be a lesson in running a business.
It doesn't matter how large or how small if only one of many things fall short it can ruin the business.
Here are things I would change wit it.
The website is old and antiquated and needs to modernize but without animation.
Someone needs to answer the phone and or emails.
I will not buy any product from anyone that wont answer the phone/call back or an email.
There needs to be an order confirmation and a tracking number.

It looks like she or they have became so busy they cant swim.
This can ruin the business.

Worth

My Foot Smells · June 7, 2016

agree w/ W1; that's a bummer and not acceptable........ even in the south where things move like molasses.

Hoosier_Daddy · June 7, 2016

Quote:

Originally Posted by Deborah

Hoosier Daddy has to be the funniest user name ever!

Thanks Deborah,
I started using that name back when I lived in Indiana. I have one child so the name was kind of two-fold. I got some stern looks when I wore a tee shirt with that name on it when I moved my son into Perdue University.
I get a comment on it every couple years or so, mostly like yours.
Glad to bring a smile your way.

May 26, 2016	#1
HoosierDaddy Tomatovillian™ Join Date: Jul 2010 Location: Zone 5 SE Michigan Posts: 50	? About Texas Tomato Cage Is Texas Tomato Cage still in business, busy, gone or worse bankrupt? I've not received an order confirmation even though payment was processed. My email request for order update to TTC has gone unanswered. I called TTC and no answer and their voicemail is full and no message can be left. I ordered their tomato cages based on recommendations from this forum. It's been three weeks with no order confirmation. Trying to find out if they are busy or took my money and ran. I hope busy is the real answer.

May 31, 2016	#8
Deborah Riding The Crazy Train Again Join Date: Dec 2011 Location: San Marcos, California Posts: 2,562	Hoosier Daddy has to be the funniest user name ever! __________________ "The righteous one cares for the needs of his animal". Proverbs 12:10

May 26, 2016	#3
My Foot Smells Tomatovillian™ Join Date: Jun 2015 Location: Pulaski County, Arkansas Posts: 1,239	ha ha. no they did not take your $$$ and ran. small op in del rio, they will get it to you. waited a while one time and they always come through. they make in mex now and keep production to minimum and often back logged. despite recognition, still mom & pop - actually talk to the girl pictured on web site. back side of busy and think only ship 2x week. nice ppl, but figure ain't no reason to be in big hurry waaaay down in del rio, seasonal bidness, and sippin' on sweet tea has relevance. further south in texas you go, the slower things move, esp. when you cross the border. enjoy your cages.

May 26, 2016	#4
Worth1 Tomatovillian™ Join Date: Feb 2006 Location: Den of Drunken Fools Posts: 38,539	Someone else ordered mine for me some time ago and it was in the winter. I am glad they are just running at normal pace. Been to Del Rio many times but not since NAFTA. Worth

May 31, 2016	#5
Hoosier_Daddy Tomatovillian™ Join Date: Feb 2015 Location: SE Michigan Posts: 11	Guess I ordered from them at a busy time of their year. No response to two different email addresses. No answer of their telephone. Voicemail is full, can't leave a message. While I was looking forward to trying their cages, it is not meant to be and I am now in contact with the credit card company for a refund.

May 31, 2016	#6
My Foot Smells Tomatovillian™ Join Date: Jun 2015 Location: Pulaski County, Arkansas Posts: 1,239	Shipping UP TO 20 DAYS WEATHER SHIPPING DELAY! This was listed on their website today. They got some rain down there and while that doesn't sound like anything special, there ain't nothing growing to sop it up and very prone to floodin'. I've ordered three times through TTC and they have delivered. I once too had a big shipping delay and remember they weren't big on all this new technology - but they did arrive. Your order is probably the next batch out. Think I would hold my horses and give it time. Your CC will oblige cancellation at later date if for some odd & unknown things don't pan out. Patience is a virtue? Telling ya' though, things don't move fast down del rio. Think that town was in "No Country for Old Men," sleepy border town. Good Luck

June 7, 2016	#9
HoosierDaddy Tomatovillian™ Join Date: Jul 2010 Location: Zone 5 SE Michigan Posts: 50	My credit company tried to get my order going but in the end they even gave up and gave me my money back. Leason learned. Don't try to buy these at peak season. I'll try again this late fall for 2017 use. Maybe Texas Tomato Cages won't be overwhelmed at that time.